With certain items it is possible to manufacture them a bit quicker if you have a tight deadline. Please contact us if you require a piece of jewellery quicker than the indicated timescale on the product page, and we will get back to you with the options.
Under the Distance Selling Regulations you have the right to cancel your order with us at any time within seven working days of receiving your goods, although at Hathaway Styles Ltd trading as Engagement-Rings.co.uk we offer a 14 day money back guarantee. Should you cancel the contract we will then refund you the price you have paid for the goods (not including the delivery charges for EU/International orders). Returns delivery will be payable by you and goods are your responsibility until we have received them. You are under a duty to take reasonable care of the goods, which means the goods must be unused and in their original condition. Please contact us by phone or e-mail should you wish to cancel your order.
At Engagement-Rings.co.uk we want you to feel completely happy with the jewellery you have purchased from us. Occasionally though we realise that you may want to return an item, so we offer a 14 day money back guarantee on all products.
Information on how to return an item can be found below.
PLEASE NOTE: All items must be returned to us in their original condition and packaging to ensure safe transit. Please handle jewellery with care and only store in the case provided. We will not accept return enquiries for personalised items or special orders.
Returning an Item: